HOTEL EVENTI – A KIMPTON HOTEL
Associate Director of Sales & Marketing
2016 – Present
New York, NY

  • Qualify group and catering leads received for corporate, sports and entertainment markets, sending detailed proposals via direct customer engagement
  • Solicit and confirm group business and negotiate contract details with new and repeat clients
  • Management of Group Sales and Corporate Sales team members including setting & oversight of individual financial goals
  • Lead weekly Group Sales team meeting to review production as compared to the hotel budget and devise strategies to confirm more group business for the hotel
  • Assist Director of Sales & Marketing in preparing sales productivity reports for ownership and regional meetings
  • Implement best practices and strategies to ensure group goals are met through mentoring of individual team members, participating in weekly revenue strategy & PR meetings & staying actively engaged in industry-related events and news

HERSHA HOSPITALITY MANAGEMENT
Sales Manager
2015 – 2016
New York, NY

  • Area Sales Manager for groups to the Hotel 48LEX New York, HHM’s premier boutique property, and the Hyatt Union Square
  • Solicited repeat and new business to meet and/or exceed room revenue goals for a combined total of 300+ rooms in midtown Manhattan.

HOTEL EDISON
Group Sales Manager
2014-2015
New York, NY

  • Developed plans to target and sell to leisure and tour & travel markets from both new and existing partners while hotel underwent renovations
  • Created standards of operations procedures for both Front Office and Sales support staff in order to maintain communication and level of consistency for group and transient guests
  • Continually updated existing partners on the renovation progress of the hotel as well as educate them on the new features to be expected
  • Conducted thorough site inspections of the hotel with clients representing the corporate, tour & travel and FIT markets
  • Routinely made sales calls to offices of potential new partners in efforts to continually target new business for the hotel

CROWNE PLAZA TIMES SQUARE
Executive Meetings Manager
2013-2014
New York, NY

  • Receive and respond to all customer inquiries in timely manner. Negotiate and capture all profitable Rooms & Catering business within the pharmaceutical, corporate & healthcare markets in accordance with selective selling guidelines.
  • Continuously educate Event Planners on hotel procedures, such as: meal guarantees, set-up styles, payment terms, available hotel services, union labor fees and services
  • Coordinate all details to appear on each “Banquet Event Order.” Details to coordinate may include meeting room set-up specifications, banquet food & beverage items, audio/visual equipment & billing details.

INTERCONTINENTAL NY TIMES SQUARE
Jr Group Sales Manager (International)/Conference Services Coordinator
2011-2013
New York, NY

  • Qualify group and catering leads received for international market and under 100 rooms, sending detailed proposals
  • Solicit and confirm group business and negotiate contract details with new and repeat clients
  • Prepare and maintain quarterly and annual group production/pace reports for ownership meetings
  • Service manager to rooms only and cruise series groups (10-200 rooms) by preparing necessary hotel departments and banquet event orders